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You must be a Team Admin or Billing Admin to manage seats. You must also have an active Teams plan.

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View current seat usage

Navigate to the Manage Plan page from the sidebar. The Team Summary section displays Seats Used: X / Y, where X is the number of occupied seats and Y is the total number of seats on your plan. This gives you an immediate view of how many seats are available for new invites.

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Buy more seats

  1. Go to the Manage Plan page in the sidebar.
  2. Click Buy More Seats button.
  3. Enter the number of seats you want to add.
  4. Review the pricing summary notes below the input field.
  5. Click Buy Seats button.
  6. Authorize the payment in Stripe.
The new seats become available immediately after payment is authorized.

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Invite members to new seats

The invited member appears with an Invited status until they accept the invitation. Invited members occupy a seat immediately, even before acceptance. See Roles and Permissions for details on role assignments during invitation.
After adding seats, navigate to the Team Members page to invite users.

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Invite Team Members

  1. Click Invite Member.
  2. Enter the member’s email address. You can also add multiple email addresses.
  3. Select the Team Admin or Team Member role.
  4. Click Send Invite.

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Invite Billing Admins

  1. Click Invite Billing Admin.
  2. Enter the member’s email address. You can also add multiple email addresses.
  3. Click Send Invite.
Billing Admins don’t occupy the team seats. However, you can only invite three Billing Admins to your team.

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Seat capacity warning

When all seats are occupied, a banner appears at the top of the Team Members page: “All seats are occupied.” The Invite Member button is disabled until a seat is freed or new seats are purchased. The Invite Billing Admin button remains available since Billing Admins do not consume paid seats.

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Remove a member to free a seat

Removing a team member from the Team Members page frees up their seat for a new invite.
  1. Navigate to Kombai for Teams dashboard.
  2. Go to Team Members page.
  3. Click the menu next to the member you want to remove.
  4. Click Remove to remove the user.
Removing a member does not reduce your total paid seat count on the plan. It only makes the slot available for someone else.

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Reduce seats

Reducing a seat will remove the seat from your Team immediately. Starting next cycle, you will pay a reduced subscription fee based on the number of seats removed.
  1. Navigate to Kombai for Teams dashboard.
  2. Go to Manage Plan page.
  3. Scroll to Billing & Invoices section.
  4. Click Reduce Seats button.
  5. Add the number of seats you want to remove from the plan in the input field.
  6. Click Remove Seat button.

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Billing & Invoices

The Billing & Invoices section at the bottom of the Manage Plan page provides access to payment and plan management actions.
ActionDescription
Reduce SeatsReduce the number of seats from your plan.
Change Payment MethodUpdate your card or payment details via Stripe.
View Past InvoicesAccess invoice history through the Stripe portal.
Cancel PlanStart the cancellation process.
Do Not Cancel Plan (post cancellation)Undo a cancelled plan.
These actions are only available to Team Admins and Billing Admins. For details on cancellation, see the Cancel Plan page.