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What are credits

Credits are the standard unit of measurement for Kombai usage. The number of credits a task consumes depends on its complexity and length.

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How do credits work

Credits are primarily consumed by two actions:
  • Tool calls: Used for search and planning tools.
  • LLM tokens: Used for generating output.
The specific number of credits consumed by a task is determined by its complexity and duration. Credits are only consumed during active task processing. Actions like viewing completed tasks, running output in the sandbox, or storing output do not consume any credits. You will not be charged credits for tasks that fail due to a technical issue on our end. We are continuously working to optimize system efficiency and reduce the number of credits consumed per task.

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Usage examples

Here are some examples showing how credit usage depends on the task type and its complexity:

Ant Design icons

A task to use only Ant Design icons instead of lucide icons in the StatisticCard component.Complexity: Easy
Input: Text
Messages in Thread: 1
Credits used: 10

Fintech landing page

A landing page for an AI-powered financial planning assistant for small businesses and freelancers.Complexity: Medium
Input: Text
Messages in Thread: 1
Credits used: 35

Project Management App

A project management dashboard displaying tasks with their status, client, assignee, creation date, and deadline.Complexity: Advanced
Input: Figma
Messages in Thread: 2
Credits used: 105

Customer Support Desk

A customer support desk platform with ticket tracking, agent management, analytics, and knowledge-sharing.Complexity: Complex
Input: Text
Messages in Thread: 6
Credits used: 450

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How can I get more credits

Free users can get more credits by upgrading to the Pro plan. You can opt for a monthly credit bundle as part of the Pro plan. Once the current bundle is used up, you can renew the plan with the same or a different bundle.
Monthly creditsMonthly billingAnnual billingExtra credits
2,000$20$192 ($16/month)0% extra credits
4,200$40$384 ($32/month)5% extra credits
6,400$60$576 ($48/month)6.67% extra credits
8,700$80$768 ($64/month)8.75% extra credits
11,000$100$960 ($80/month)10% extra credits
22,000$200$1,920 ($160/month)10% extra credits
33,000$300$2,880 ($240/month)10% extra credits
44,000$400$3,840 ($320/month)10% extra credits
55,000$500$4,800 ($400/month)10% extra credits
110,000$1,000$9,600 ($800/month)10% extra credits

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How to check credit usage

Credit usage history for all your Kombai chats can be tracked on the Credit Logs page. You can also check the credits consumed in an individual chat at the end of that chat.
  1. Click the icon on top.
  2. Click Credit Logs.
You’ll see the remaining credits in your plan and your credits usage history.
Click at the end of a conversation. A popover will open, displaying the number of credits used in that chat.

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How to check allocated credits

  1. Click the icon on top.
  2. Click Credit Logs.
  3. Click Allocation.

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When will unused credits roll over

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Users on free plan

  • For users on free plan, unused credits roll over at the start of each month.

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Users on paid plans

  • For users on monthly plan, unused credits roll over at the end of each billing cycle.
  • For users on annual plan, unused credits roll over every month on the same date they purchased the plan.
  • For users upgrading from free plan to a paid plan, unused credits will roll over to the new plan.
  • For users upgrading from a paid plan to a higher paid plan, unused credits will roll over to the new plan.

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Users who cancel their plan

  • For users who cancel their plan, up to 150 unused credits will roll over to the free plan.

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Rollover limits

  • Free plan: Unused credits can roll over up to 150 credits (0.5x the monthly limit).
  • Monthly plans: Unused credits can roll over up to 2x the monthly credit limit.
  • Annual plans: Unused credits can roll over up to 12x the monthly credit limit (equivalent to the annual limit).

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FAQ

All new users receive 150 credits upon signing up. Free plan users also receive 50 credits per day, up to a maximum of 300 credits each month.
Your monthly credit limit refreshes on the same date and time your subscription started.
Currently, Kombai doesn’t provide option for add-on credits. However, once the current credit bundle is used up, you can upgrade or renew the same plan.