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Upgrade your free plan to a paid plan

You can upgrade from either the Kombai extension in your IDE or the Kombai dashboard.
  1. Launch Kombai extension in your IDE and sign-in.
  2. Click at the top.
  3. Select a credit bundle from the dropdown.
  4. Click Upgrade plan.
  5. Click Open.
  6. Complete the subscription in Stripe’s portal.

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Upgrade your paid plan to a higher paid plan

  1. Launch Kombai extension in your IDE and sign-in.
  2. Click at the top.
  3. Select a higher credit bundle from the dropdown.
  4. Click Upgrade plan.
  5. Click Open.
  6. Complete the subscription in Stripe’s portal.
Unused and unexpired credits in your account always roll over when you upgrade. You never lose existing credits by upgrading. Learn more about Credit rollovers.

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Upgrading monthly plans to higher monthly plans

  • When you switch from a monthly plan to a higher monthly plan, you’re charged immediately for the price of your new plan.
  • Any unused credits from your monthly plan roll over into your new monthly plan.
  • Your new monthly plan starts on the upgrade date, and your renewal date resets to that same day each month.

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Upgrading monthly plans to annual plans

  • When you switch from a monthly plan to an annual plan, you’re charged immediately for the annual price of your new plan.
  • Any unused credits from your monthly plan roll over into your new annual plan.
  • Your annual plan starts on the upgrade date, and your renewal date resets to that same day each year.

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Upgrading annual plans to higher annual plans

  • When you upgrade your plan, you are only charged prorated amounts based on how much time is left in your current billing cycle.
  • For example, if you’re on a $192 yearly plan and switch to a $576 yearly plan halfway through the year, the unused $96 from your old plan is applied as an adjustment. You’ll then be charged $288 for the remaining half of the cycle on the $576 plan, minus the $96 adjustment. This means you’ll pay an additional $192 overall for that year.
  • Your renewal date does not change. From the next billing cycle onward, you’ll be charged the full $576 each year for your upgraded plan.
  • You also receive enough additional credits to bring you up to the new plan’s full monthly allocation for the month in which you upgrade, plus you get that full allocation again on each monthly anniversary for the rest of your billing cycle.

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Renew your same plan

When your credits in the current plan are over, you can also renew the same plan instead of upgrading to a higher plan. This will reset your billing cycle to the start of the newly renewed plan.
  1. Launch Kombai extension in your IDE and sign-in.
  2. Click at the top.
  3. Select the same plan from the dropdown.
  4. Click Restart plan.
  5. Click Open.
  6. Complete the renewal in Stripe’s portal.

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Downgrade your plan

You can downgrade to a lower credit bundle from either the Kombai extension in your IDE or the Kombai dashboard.
  1. Launch Kombai extension in your IDE and sign-in.
  2. Click at the top.
  3. Select a lower credit bundle from the dropdown.
  4. Click Downgrade plan.
  5. Click Open.
  6. Authorize the payment in Stripe’s portal.

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View past invoices

  1. Navigate to the Kombai dashboard.
  2. Go to the Your Plan page from the sidebar.
  3. Scroll down to the Billing & Invoices section.
  4. Click View Past Invoices.
  5. You’ll be redirected to Stripe’s portal, where you can view your past invoices.

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Change your payment method

  1. Navigate to the Kombai dashboard.
  2. Go to the Your Plan page from the sidebar.
  3. Scroll down to the Billing & Invoices section.
  4. Click Change Payment Method.
  5. You’ll be redirected to Stripe’s portal, where you can change your payment method.