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Upgrade your free plan to a paid plan

  1. Click
    at the top.
  2. Select a credit bundle from the dropdown.
  3. Click Upgrade plan.
  4. Click Open.
  5. Complete the subscription in Stripe’s portal.

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Upgrade your paid plan to a higher paid plan

  1. Click
    at the top.
  2. Select a higher credit bundle from the dropdown.
  3. Click Upgrade plan.
  4. Click Open.
  5. Complete the subscription in Stripe’s portal.
Unused and unexpired credits in your account always roll over when you upgrade. You never lose existing credits by upgrading. Learn more about Credit rollovers.

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Upgrading monthly plans to higher monthly plans

  • When you switch from a monthly plan to a higher monthly plan, you’re charged immediately for the price of your new plan.
  • Any unused credits from your monthly plan roll over into your new monthly plan.
  • Your new monthly plan starts on the upgrade date, and your renewal date resets to that same day each month.

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Upgrading monthly plans to annual plans

  • When you switch from a monthly plan to an annual plan, you’re charged immediately for the annual price of your new plan.
  • Any unused credits from your monthly plan roll over into your new annual plan.
  • Your annual plan starts on the upgrade date, and your renewal date resets to that same day each year.

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Upgrading annual plans to higher annual plans

  • When you upgrade your plan, you are only charged prorated amounts based on how much time is left in your current billing cycle.
  • For example, if you’re on a $192 yearly plan and switch to a $576 yearly plan halfway through the year, the unused $96 from your old plan is applied as an adjustment. You’ll then be charged $288 for the remaining half of the cycle on the $576 plan, minus the $96 adjustment. This means you’ll pay an additional $192 overall for that year.
  • Your renewal date does not change. From the next billing cycle onward, you’ll be charged the full $576 each year for your upgraded plan.
  • You also receive enough additional credits to bring you up to the new plan’s full monthly allocation for the month in which you upgrade, plus you get that full allocation again on each monthly anniversary for the rest of your billing cycle.

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Downgrade your plan

To downgrade your plan, you have to cancel your current plan and purchase a new one.

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View past invoices

  1. Click
    icon at the top.
  2. Open the Manage Subscription accordion in the end.
  3. Click View Past Invoices.
  4. You’ll be redirected to Stripe’s portal, where you can view your past invoices.

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Change your payment method

  1. Click
    icon at the top.
  2. Open the Manage Subscription accordion in the end.
  3. Click Change Payment Method.
  4. You’ll be redirected to Stripe’s portal, where you can change your payment method.

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Cancel your subscription

  1. Click
    icon at the top.
  2. Open the Manage Subscription accordion in the end.
  3. Click Cancel subscription.
  4. You’ll be redirected to Stripe’s portal, where you can cancel your subscription.
Your current plan will remain active until the end of the billing period.

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Undo cancellation

If you are a paid user and have mistakenly cancelled your subscription, you can undo the cancellation.
  1. Click
    icon at the top.
  2. Open the Manage Subscription accordion in the end.
  3. Click Don’t cancel subscription.
  4. You’ll be redirected to Stripe’s portal, where you can undo the cancellation.
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